Once you have downloaded and activated your software product, we see a record of this on our server and we regret that we do not resend downloads or keys to you again in the future.  it is your responsibility to protect your investment by keeping a backup of the product you purchased. 

Please note: 

• All pro versions come with a complimentary backup CD shipped on the day of your purchase.. 
• Home versions DO NOT come with a backup CD. Therefore if you have bought a home version and did not buy a CD from us, please make your own backup CD asap.  This was written in the download letter that you received on your day of purchase.  A backup CD takes less than one minute to make and will protect your investment should you ever need to install again in the future.  We do not keep old versions of software and we cannot resend software orders at a later date for any reason once the software has been received, installed and activated. Please protect your investment with a backup CD.  If you are a previous customer and would like to PURCHASE a new copy of our latest Home version, visit our site at www.credit-aid.com and use code LOSTSOFT for 20% off on a new version.