Yes we handle tech support for hosting right here!  Before writing a support ticket, please make sure your issue isnt answered here:

http://support.credit-aid.com/forums/20183431-web-hosting-and-siteb...

Here are a few common questions:

How do I work on my SiteBuilder? 
Log into Control Panel  https://174.122.28.85:8443  and then RUN SITEBUILDER!  For additional help in Sitebuilder click on the Help files.  For help with a Credit Repair Site click here: https://www.electricwebhost.com/creditrepairbusinesssite.html

What is my Password to log into the Control Panel? 
Only you know this because you created it, but if you dont remember simply go to the Control panel Login  https://174.122.28.85:8443 If you don't remember your password, just click on "Forgot Password" and it will generate and send you a new one.

Our tech support staff respond to all support tickets within 24 hours (and usually sooner).  The one thing that slows down our ability to help you fast is sending incomplete or innaccurate information.  If you would like fast help click here to open a trouble ticket and provide very clear detail about exactly what you are trying to do and what wrong thing is happening.  The more detail you can provide in clear english, the faster we can help.