Having trouble? Here's how to get help fast!

1)       a. Search our Knowledgebase (CLICK HERE). Your answer is probably there!

           b. If you're a Credit Repair Professional, DOWLOAD THIS CREDIT-AID PRO QUICK START GUIDE

           c. If you need help with common tasks for Web Hosting, CLICK HERE FOR WEB HOSTING TUTORIALS

2) Submitting a Support Ticket:

• PROVIDE: SAME FULL NAME and EMAIL you purchased with.
• PROVIDE: Product Name - (ex: Corp Pro 100) and Version (ex: 8.52).
• PROVIDE: DETAIL what you were doing and what went wrong (ex: halfway thru my download, my computer froze).
• PROVIDE: Copy & paste exact text of any error messages - (ex: "Invalid Activation Key")
• PROVIDE: The URL if it’s an online issue - (ex: http/www.lostmydog.org/pookie)
• PROVIDE: Screenshots of the error. (Attach to your support ticket) Need help with screenshots? Click here!
• If you have a Download or Billing issue with a New Credit-Aid "HOME" VERSION purchased from REGNOW Click here
• Support tickets typed on cell phones are NOT accepted. Write from your computer.

Please allow 8 hours for a reply; however we typically reply much quicker. DO NOT send multiple tickets.

Thank you for helping us help YOU!

— Credit-Aid Team

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